Posts by Eric Ryan

For many businesses a field service team is what helps a business flourish and succeed. It allows a firm to distance itself from the competition. Your engineers and technicians on the front lines drive revenue, fix problems, and provide face-to-face services with customers and enhance your public profile. Enabling your service engineers, technicians, and field…

Mobile security refers to the protection of smartphones, tablets, and portable computers, and the networks they connect to, from threats and vulnerabilities. Mobility is increasingly an essential element of competitiveness. But while mobile devices give employees access to critical information and systems all the time, they also provide an entry point for data theft, malicious…

If they haven’t been paying attention, some people are surprised to find that mobile devices are becoming a preferred platform for business. Forrester Research finds more than half of employees use a tablet for work purposes at least once a week. While some employees bring their own tablet to work (a policy known as BYOD), Forrester data suggests that companies are…

A mobile workforce is rapidly becoming a harbinger of productivity and enterprise efficiency. According to IDC’s “US Mobile Worker Forecast, ”the U.S. mobile worker population will grow at a steady rate over the next five years and will be approximately 75% of the total workforce in 2020. As enterprises adapt to a new competitive landscape that…

Today, CIOs and enterprise leaders are faced with deciding which mobile device strategy and infrastructure best suits their business: While many companies started with BYOD, the current trend is shifting to COPE devices because of the concerns over security, legal issues related to control vs. user privacy, and IT compatibility. Employees with BYOD devices may…

The environment in which your field workers will use their tablets is a critical consideration when deciding whether to ruggedize your mobile devices or not. We’re often asked if ruggedization is important or necessary for tablets used in industrial applications or severe environments. Ruggedization is important in harsh environments, or in scenarios in which the…

The power of mobile devices to change business models, engage customers and connect employees to data, analysis, and systems 24/7 is …