ThermoTab FAQ

ThermoTab FAQ

Installation

Operations

Product

Service

Commercial

Installation

Depending on application, you will need the following:


1) Small or medium Phillips screwdriver

2) WiFi connectivity

3) Laptop or tablet with a browser (Chrome, Safari, or Edge)

ThermoTab comes fully assembled ready to ‘plug and play’. Minno can also help you customize the screen saver with your company logo for no additional charge.

No special skills required.  Configuring ThermoTab software is similar to setting up a laptop for the first time. Stands are pre-assembled.  Wall mounts will require installation to your facility wall which is not included by Minno.

Without a reliable Wi-fi network, there are two options:

  • Use a Ethernet cable to connect to the Internet so you can remotely monitor and manage the device.
  • Use the device without any Internet access and check the temperature monitoring results on the device screen.

Operations

12 to 20 inches (0.3 to 0.5 meters) 

20 – 30 persons per minute.

When a high temperature is measured, an alert will be seen on the screen along with an audible alert if desired.  You also have the option to configure the device to send out an email when a high temperature is detected.

You can easily generate reports showing temperature readings and arrival/departure times of personnel.

Probably. If you give us the details on your entry access system (brand and model), we can review and give you feedback about integrating ThermoTab.

Minno does not use customer data for marketing, research or any other reason. Minno does not collect or sell user data to any third party. user data is deleted after 30 days.unless otherwise specified by the user. Users can delete data at anytime from devices and their cloud account. 

±0.3°F

No. ThermoTab is not designed for outdoor use. Even when placed indoors, the ThermoTab should not be placed under direct sunlight.

Photos of individuals are taken when temperature screening.  This helps management identify an individual and do contact tracing when a high temperature is detected.  The device can be configured to delete the data at regular intervals.

5’ to 7’

You can configure the device to store data locally on the device  or in the cloud.

Yes.  Our web-based software allows for easy monitoring of multiple devices in multiple locations.  You can monitor temperature readings in real time, and generate reports for devices.

We recommend using two devices: one set at a height for adults and a second at  lower height for children and those with disabilities that affect mobility.

Product

ThermoTab does not contain any batteries.

ThermoTab comes fully assembled ready to ‘plug and play’. Minno can also help you customize the screen saver with your company logo for no additional charge.

110V 50-60Hz DC12V

Without a reliable Wi-fi network, there are two options:

  • Use a Ethernet cable to connect to the Internet so you can remotely monitor and manage the device.
  • Use the device without any Internet access and check the temperature monitoring results on the device screen.

Service

Yes. We offer a one-time 3 year warranty at the time of purchase

Warranty pricing is based on the quantity you order and must be paid in full at the time of purchase. Click here to view our policies

Commercial

We have the best device on the market and our customer service is unmatched. Our price is very competitive and we stand behind every unit we sell.

Yes. Minno does offer financing, contact us for details.

You can return your ThermoTab for a full refund excluding shipping within 30 days of purchase if you are dissatisfied for any reason. The device must be returned in its original packaging and in good condition.

Users who prefer to host ThermoTabs on their own cloud server can purchase our cloud software for a one-time fee of $879.  This will allow you to host an unlimited number of devices and includes up to 4 hours of support.