Terms & Conditions

TERMS AND CONDITIONS
This website is operated by Minno, LLC. Throughout this site, the terms “we,” “us,” and “our” refer to Minno, LLC. Minno, LLC offers this website, including all information, tools, and services available from ruggedtablets.com, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and content contributors.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.

We reserve the right to update, change, or replace any part of these Terms at any time by posting updates to this page. It is your responsibility to review this page periodically. Your continued use of the site following any changes constitutes acceptance of those changes.

Section 1: Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you have given consent for any minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you, in using the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms, viruses, or code of a destructive nature. A breach or violation of any of the Terms will result in immediate termination of your Services.

Section 2 – General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted except where secure transmission is contractually required. It may involve: (a) transmissions over various networks; and (b) changes to conform and adapt to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service or any content on the website through which the Service is provided, without our express written permission by us.

Section 3: Accuracy, Completeness & Timeliness of Information

We are not responsible for any inaccuracies, incompleteness, or outdated information on this site. The material on this site is provided for general information purposes only and should not be relied upon as the sole basis for making decisions without consulting primary, more accurate, or more timely sources. Any reliance on material on this site is at your own risk.
We reserve the right to modify the contents of this site at any time, but have no obligation to update any information. You agree that it is your responsibility to monitor changes to our site.

Section 4: Modifications to the Service and Prices

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part thereof) without notice. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

Section 5: Products and Services

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display the colors, images, and specifications of our products as accurately as possible. We cannot guarantee that your display’s rendering of any color or image will be perfectly accurate.

We reserve the right to limit the sale of our products or Services to any person, geographic region, or jurisdiction. All descriptions of products or product pricing are subject to change at any time at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Section 6: Return Policy

Minno LLC wants you to be satisfied with your purchase. If you are not completely satisfied, you may return most products within 90 days of the original purchase date, subject to the conditions below.

Eligible Returns: Products must be returned in their original or reasonably intact condition, including all accessories, components, and documentation included with the original shipment. Items damaged due to misuse, unauthorized modification, or neglect may not be eligible for return.

How to Initiate a Return: To initiate a return, please contact our support team at support@minnotablet.com before shipping any item back to us. We will provide you with a Return Merchandise Authorization (RMA) number and return instructions. Returns received without an RMA number may not be processed.

Return Shipping: If the return is due to a manufacturer’s defect or an error on our part, Minno LLC will cover the cost of return shipping. For all other returns, the customer is responsible for return shipping costs. We recommend using a trackable shipping method, as we cannot be responsible for items lost in transit.

Refunds and Exchanges: Upon receipt and inspection of the returned item, we will notify you of the approval or rejection of your return. If approved, you may elect to receive a full refund to your original payment method, a store credit, or an exchange for an equivalent product. Refunds are typically processed within 10 business days of approval.

Non-Returnable Items: Certain items may not be eligible for return, including products purchased through third-party resellers, items marked as final sale, and products showing evidence of physical damage not caused by a manufacturer defect.

Section 7: Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. If we change or cancel an order, we will attempt to notify you via email and/or the billing address/phone number provided at the time the order was made.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account information, including your email address and payment details, so that we can complete your transactions and contact you as needed.

Section 8: Optional Third-Party Tools

We may provide you access to third-party tools over which we neither monitor nor have any control. You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms provided by the relevant third-party provider(s).

Section 9: Third-Party Links

Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of those sites, and we do not warrant and will not have any liability for any third-party materials, websites, products, or services.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any transactions made in connection with any third-party websites. Please carefully review third-party policies and practices before engaging in any transaction.

Section 10: User Comments, Feedback & Other Submissions

If you send us submissions, including creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, or otherwise (collectively, “comments”), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us.

We are under no obligation to: (1) maintain any comments in confidence; (2) pay compensation for any comments; or (3) respond to any comments. We may, but have no obligation to, monitor, edit, or remove content we determine to be unlawful, offensive, defamatory, or otherwise objectionable.

You agree that your comments will not violate any third-party rights, including copyright, trademark, or privacy rights. You are solely responsible for any comments you make and their accuracy.

Section 11: Personal Information & Privacy

Your submission of personal information through the store is governed by our Privacy Policy, available on our website. We are committed to handling your personal data responsibly and in compliance with applicable data protection laws, including the California Consumer Privacy Act (CCPA) and, where applicable, the General Data Protection Regulation (GDPR).

We collect, use, and share personal information only as described in our Privacy Policy. You have the right to request access to, correction of, or deletion of your personal information by contacting us at the details provided in Section 20.

Section 12: Errors, Inaccuracies & Omissions

Occasionally, information on our site or in the Service may contain typographical errors, inaccuracies, or omissions regarding product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information, or cancel orders, if any information in the Service is inaccurate at any time, without prior notice.

Section 13: Prohibited Uses

In addition to other prohibitions set forth in these Terms, you are prohibited from using the site or its content:

• For any unlawful purpose or to solicit others to perform unlawful acts;
• To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances;
• To infringe upon or violate our intellectual property rights or the intellectual property rights of others;
• To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
• To submit false or misleading information;
• To upload or transmit viruses or any other malicious code;
• To collect or track the personal information of others without authorization;
• To spam, phish, spoof, crawl, scrape, or engage in unauthorized data extraction;
  For any obscene or immoral purpose; or
• To interfere with or circumvent the security features of the Service or any related website.

We reserve the right to terminate your use of the Service or any related website if you violate any of the prohibited uses.

Section 14: Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free.

You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered to you are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representations, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no event shall our total liability exceed the purchase price paid by you for the specific product giving rise to the claim. Minno LLC, its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any of the Service or any products procured using the Service.

Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Section 15: Indemnification

You agree to indemnify, defend, and hold harmless Minno LLC and its parent companies, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

Section 16: Severability

In the event that any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. Such determination shall not affect the validity and enforceability of any other remaining provisions.

Section 17: Force Majeure

Minno Tablets, LLC shall not be liable for any delay or failure to perform its obligations under these Terms where such delay or failure results from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemic, war, terrorism, labor disputes, government actions, trade sanctions, export restrictions, supply chain disruptions, port closures, carrier delays, or failures of third-party manufacturers or suppliers. In such circumstances, our obligations will be suspended for the duration of the event. If the event continues for more than 90 days, either party may cancel any affected order by providing written notice, and Minno Tablets, LLC’s sole obligation will be to refund any amounts paid for unshipped products.

Section 18: Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If, in our sole judgment, you fail to comply with any term or provision of these Terms, we may terminate this agreement at any time without notice. You will remain liable for all amounts due up to and including the date of termination, and we may accordingly deny you access to our Services (or any part thereof).

Section 19: Entire Agreement

These Terms of Service and any policies or operating rules posted by us on this site constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written. Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

Section 20: Warranty Information

All Minno Tablets products come with a 24-month limited warranty covering manufacturer defects in materials and workmanship. Warranty service is provided through our US-based support operations. The warranty does not cover damage resulting from misuse, accidents, unauthorized modifications, or normal wear and tear.

For full warranty terms and conditions, please refer to the Warranty Policy available at ruggedtablets.com/rugged-tablet-warranty/.

Section 21: Governing Law & Dispute Resolution

These Terms and any separate agreements under which we provide you with Services shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of laws provisions.

Any dispute arising out of or relating to these Terms or the Service shall first be submitted to good-faith negotiation between the parties. If the dispute cannot be resolved through negotiation within 30 days, either party may seek resolution through binding arbitration conducted in Santa Barbara County, California, in accordance with the rules of the American Arbitration Association. This agreement to arbitrate does not preclude either party from seeking injunctive relief in a court of competent jurisdiction.

Our headquarters and principal address for legal purposes is: 421 N. Milpas Street, Santa Barbara, CA 93103, United States.

Section 22: Accessibility

Minno LLC is committed to ensuring that our website is accessible to all users, including individuals with disabilities. We strive to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. If you experience difficulty accessing any part of our website, please contact us so that we may provide the information or functionality you need through an alternative method.

Section 23: Export Compliance

Our products and services are subject to the export laws and regulations of the United States and other applicable jurisdictions. You agree not to export, re-export, or transfer, directly or indirectly, any of our products, software, or technology in violation of applicable export control laws, including the U.S. Export Administration Regulations. By purchasing from us, you represent and warrant that you are not located in, under the control of, or a national or resident of any country subject to U.S. trade sanctions.

Section 24: Changes to Terms of Service

You can review the most current version of the Terms of Service at any time at this page on our website. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

Your continued use of or access to our website or the Service following the posting of any changes to these Terms constitutes acceptance of those changes. We will make reasonable efforts to notify users of material changes by posting a prominent notice on our website or by sending an email to the address associated with your account.

 

Section 25: Contact Information

 

Questions about the Terms of Service should be sent to us at:
Minno LLC
421 N. Milpas Street
Santa Barbara, CA 93103
United States

General Inquiries: sales@minnotablet.com
Support: support@minnotablet.com
Website: www.ruggedtablets.com